Contact information
Contact Information Policy
Business Name: The Bundle Store
Location: Ashford, Kent, United Kingdom
At The Bundle Store, we believe in clear communication and reliable support. Whether you have a question about an order, artwork approval, delivery, or general product information, our team is here to help.
How to Contact Us
Email (General Enquiries & Orders):
📧 sales@thebundlestore.co.uk
Operating Hours:
🕓 Tuesday – Friday, 10:00 AM – 5:00 PM
(Closed weekends and UK public holidays)
Postal Address:
The Bundle Store
1 Chapel Mews
Ashford, Kent
United Kingdom
Response Times
We aim to respond to all email enquiries within 1–2 working days. During busy periods (such as seasonal peaks or sales), responses may take slightly longer, but we’ll always do our best to reply promptly.
Order & Delivery Enquiries
If you have a query regarding your order, please include your order number and full name in your message to help us locate your details quickly.
For delivery-related issues, please contact us at sales@thebundlestore.co.uk and include your tracking information where possible.
Customer Privacy
All contact information shared with The Bundle Store is handled in accordance with UK GDPR and data protection laws. Your details are used solely to manage your order, provide updates, and respond to your enquiries.